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Return and Refund Policy

NO-RETURN AND EXCHANGE POLICY

At our shop at Markelayat.com, all our products are unique and produced only upon order. This commitment to individualized quality means we cannot accept returns or exchanges due to incorrect size, color choice, or change of mind by the customer.

Damaged Products & Manufacturing Errors

We stand by the quality of our products. However, if your order arrives damaged or with a manufacturing error, we are committed to offering a free replacement or a refund. To qualify for this, please contact us within 30 days of product delivery. You must provide a clear photo showing the issue to initiate the process.